On which platforms does WorldOndemand work?
It works on multiple device like TV using STB, PC and iPhone/iPad. But you can watch only one place at a time.
What is the minimum internet speed needed?
3.0 Mbps reliable Internet speed is required to have our services with out buffering. If you live in Japan, usually every body has higher than 20 Mbps speed within Fiber Optic Line (Hikari).People from other parts of the world need to purchase set top box for better viewing and report us about your Internet Environment.
Paypal, Are they safe?
Yes, they are safe because we are using Paypal system
Bank transfer and convenient store payment?
Auto activation is not available for bank transfers and convenient stores. So, there is will be manual activation for customers who pay by bank or convenient store. It will take few hours to check and activate account.
Set top box?
Set top box is a device which will help you to view our services on your television.
Will the set top box work in any country?
Yes, our set top box works in any country. Customers who use set top box will have better viewing and no buffering at all. So, customers living out side Japan would enjoy our service if you purchase a set top box.
Will my old set top box from different provider work?
Yes, WorldOndemand services work on most of the IPTV set top boxes. Please contact WorldOndemand staff with the set top box details which you have.
What is the streaming bit rate you are providing?
We are providing 650 Kbps to 1200 Kbps.
Is HD available?
We have started launching new HD set top box so kindly call our Sales Dept to place your order.
FAQ FOR EXISTING USERS
My set top box froze?
Please check your internet speed if it is at least 4Mbps. Make sure that you switch off your set top box before switching off your television. Some times there might be an interruption in the internet line, so please unplug internet LAN cable and power cable to restart the set top box.
Set top box remote?
Please check your batteries. Press the "STB" button on the top of the remote for it to work effectively.
FAQ FOR BUSINESS OPPORTUNITIES
Can I put my company Ad on your website or on your set top box interface?
Yes, for a nominal fee you can reach the audience you are looking for. Right now we have Indians, Pakistanis, Australians and Germans subscribing our channels.
I am having film, video or content rights and would like to use WorldOndemand platform to showcase my content.
Yes, we will put your content on our platform. We can also shoot the content for very low cost. We have a well experienced technical staff to shoot corporate films, advertisements. Please contact us.
We would like to start our own channel; can WorldOndemand provide us the platform?
Yes, WorldOndemand will help in making your own tv channel, where customers can view online [computer] and also on television. We also provide satellite up linking. Contact us further details.
We are an IPTV company and would like to know if you could help us in set up.
Yes, WorldOndemand provides all the services required for a new IPTV service provider to start services.
WI want to be your Agent or Distributor.
Yes, you are welcomed. Please contact us with your details firstname.lastname@example.org